Topic 2: Case Study
Riley, a dedicated peer support worker, has been in long-term recovery for several years. They have always felt a deep connection to their role, but lately, the work has become overwhelming. Riley finds themselves carrying the emotional weight of their clients’ struggles long after the workday ends. The stories of trauma, return to use, and loss feel heavier than before, and they’re having trouble sleeping, feeling constantly on edge, and questioning their ability to help.
As the stress builds, Riley starts having recurring thoughts about returning to use—not out of a desire to escape, but as a reflexive response to the exhaustion and hopelessness they’re experiencing. They haven’t acted on these thoughts, but they feel ashamed and uncertain about reaching out for support. Instead, they begin isolating from coworkers, skipping check-ins with their supervisor, and neglecting the self-care routines that once helped them manage stress.
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Riley is displaying multiple warning signs of compassion fatigue, including emotional exhaustion, difficulty sleeping, and a sense of hopelessness about their ability to help others. They are carrying the emotional weight of their clients’ struggles beyond work hours, which suggests blurred boundaries between their professional and personal life. Additionally, their increasing isolation from coworkers, skipping supervisor check-ins, and neglecting self-care are clear indicators of burnout. Perhaps the most concerning sign is the intrusive thoughts about returning to use, which signal that their usual coping mechanisms may no longer feel effective. Recognizing these early warning signs is crucial so that Riley can seek support before their well-being and recovery are further impacted.